Through this programme, you will also be able to :
- Receive accurate assessment of customer feedback
- Reward employees for positive shopper evaluation
- Monitor your employees’ product knowledge and services given to the customers
- Motivate your employees to practice integrity and desired behaviour
- Identify the suitable sales/marketing strategies
- Identify opportunities for business growth
- Target training to areas where it is needed via TNA
Our customers are hotels & resort, car dealerships, supermarkets, businesses or franchises with outlets all over the city or country who have no time to supervise all. Owners of retails who wish to investigate on the quality of their service. One visit can take 4 to 8 hours at a time. Depending the checklist required by the customer.
We will produce a thorough report with photos, videos, recorded calls and detailed checklist for each assessment.
Free for customers whom engaged in our training packages :
- Customer Service
- Hospitality Service
- Sales and Marketing
(Except for oversea assignments)