E-1025, First Floor, Jalan Wong Ah Jang, 25150, Kuantan, Pahang
+60 19-392 7847

Public Speaking

According to an online survey, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders – standing up in front of a crowd and talking is far more terrifying for most people.

However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. This workshop will give you some valuable public speaking skills, including in-depth information on developing an engaging program and delivering your presentation with power.

Nikolas "Nicky" Cassimon
Customer Service Trainer

Workshop Objectives

  • Identify their audience
  • Create a basic outline
  • Organize their ideas
  • Flesh out their presentation
  • Find the right words
  • Prepare all the details
  • Overcome nervousness
  • Deliver a polished, professional speech
  • Handle questions and comments effectively

Training Kuantan Customer Service Workshops Seminars Public Speaking


  • Module One: Getting Started
  • Module Two: Identifying Your Audience
  • Module Three: Creating a Basic Outline
  • Module Four: Organizing the Program
  • Module Five: Fleshing It Out
  • Module Six: Putting It All Together
  • Module Seven: Being Prepared
  • Module Eight: Overcoming Nervousness
  • Module Nine: Delivering Your Speech
  • Module Ten: Adjusting on the Fly
  • Module Eleven: Dealing with Complex Questions