E-1025, First Floor, Jalan Wong Ah Jang, 25150, Kuantan, Pahang
+60 19-392 7847

Presentation Skills

This program can benefit anyone who presents; a trainer, a meeting facilitator, speaker, or seminar discussion leader. No matter which role you are assuming, this workshop will help you become more efficient and proficient with the skills of providing information to others.

Nikolas "Nicky" Cassimon
Customer Service Trainer

Workshop Objectives

  • Perform a needs analysis and prepare an outline
  • Select presentation delivery methods
  • Practice verbal and non-verbal communication skills
  • Knock down nervousness
  • Develop and use flip charts with color
  • Create targeted PowerPoint presentations
  • Utilize white boarding for reinforcement
  • Describe how video and audio enhance a presentation and list criteria for determining what types to use
  • Enrich the learning experience with humor, questions, and discussion.

Training Kuantan Customer Service Workshops Seminars Presentation Skills


  • Module One: Getting Started
  • Module Two: Creating the Program
  • Module Three: Choosing Your Delivery Methods
  • Module Four: Verbal Communication Skills
  • Module Five: Non-Verbal Communication Skills
  • Module Six: Overcoming Nervousness
  • Module Seven: Creating Fantastic Flip Charts
  • Module Eight: Creating Compelling PowerPoint Presentations
  • Module Nine: Wow ‘Em with the Whiteboard
  • Module Ten: Vibrant Videos and Amazing Audio
  • Module Eleven: Pumping it Up a Notch