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Productivity Tools For SME

With the right productivity apps and services at your fingertips, you can increase your efficiency and get more done. People seem obsessed with productivity these days, but few actually think about what it is or what it means.
Surely you are still using tons of papers in your office. You all know the problems you are facing such as different documents with different data ? Missing appointments. Forgotten tasks.
This Training will show you 5 different tools that will change your life forever. Not only do these programs pay for themselves by the paper you save but your company will become more efficient, more productive and more profitable.

Nikolas "Nicky" Cassimon
Customer Service Trainer


To reduce the amount of paper in your company. To increase productivity with different platforms. To maximize communication between your staff and as such improve productivity.
Through the use of these platforms you will maximize the time your staff are using and double workflow by eliminating time consuming documentation and reporting.


Pipedrive is a sales management tool designed to help small sales teams manage intricate or lengthy sales processes successfully. Based on a philosophy of activity-based selling, it ensures teams focus on the actions that drive deals to close. Proven sales methodology allows you to focus on the activities that drive deals to close.

The pipeline management feature:

  • Gives you clarity where you need it most
  • Is fully customizable on all levels
  • Lets you easily find the stats you need
  • Is easy and intuitive to use
  • Has no silly restrictions



  • Pipeline Management
  • Activities and Goals
  • Sales Reporting
  • Email integrations
  • Sales Forecasting
  • Data Import and Export
  • Going Mobile


Slack is an instant messaging and collaboration system on steroids. Slack’s channels help you focus by enabling you to separate messages, discussions and notifications by purpose, department or topic.


  • Creating groups
  • Creating chambers
  • Sharing files
  • Messages
  • Customizing messages
  • Notifications
  • Going Mobile


MailChimp is a software that will change the way you market your product on the internet. It’s a simple email marketing software (EMS) which gives you a number of easy options for designing, sending and saving templates of your emails. MailChimp allows you to easily create newsletters of varying types and then provides simple options for sharing them on social networks such as Twitter or Facebook, making it your own personal platform for publishing your newsletter.

Modules :

  • Creating A Campaign
  • Adding Email Lists
  • Creating Your Template
  • File Manager
  • Understanding Your Report


What is Trello?

Trello is a collaboration tool that organizes your projects into boards. In one glance, Trello tells you what’s being worked on, who’s working on what, and where something is in a process. Trello is an incredibly versatile tool for project management. It’s flexibility allows for it to be a simple tool for personal organization or a powerful engine for product development with large teams. Trello is a task management app that gives you a visual overview of what is being worked on and who is working on it. It used the Kanban system, which was developed in Toyota as a system to keep production levels high and maintain flexibility.

Modules :

  • How to get organized with Trello
  • What are Boards
  • Customize Workflow
  • Collaborate with teams
  • Go deeper
  • Going Mobile


Project sharing & task delegating. With Todoist, you can share your projects, tasks, and files with colleagues, family, and friends.


  • Creating projects and adding tasks
  • Viewing tasks
  • Completing your tasks
  • The Inbox
  • File uploading
  • Achieving your goals
  • Going Mobile