E-1025, First Floor, Jalan Wong Ah Jang, 25150, Kuantan, Pahang
+60 19-392 7847

Practical Sales Skills

Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money.

This workshop will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale.

Nikolas "Nicky" Cassimon
Customer Service Trainer

Workshop Objectives

  • Understand the language of sales
  • Prepare for a sales opportunity
  • Make an effective pitch
  • Handle objections
  • Seal the deal
  • Follow up on sales
  • Set sales goals
  • Manage sales data
  • Use a prospect board

Training Kuantan Customer Service Workshops Seminars Practical Sales Skills

Modules

  • Module One: Getting Started
  • Module Two: Understanding the Talk
  • Module Three: Getting Prepared to Make the Call
  • Module Four: Creative Openings
  • Module Five: Making Your Pitch
  • Module Six: Handling Objections
  • Module Seven: Sealing the Deal
  • Module Eight: Following Up
  • Module Nine: Setting Goals
  • Module Ten: Managing Your Data
  • Module Eleven: Using a Prospect Board

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