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Employee Motivation

Motivation is becoming ever more important in the workplace as time goes on, and everyone agrees that a motivated workforce is far more likely to be a successful workforce. The happier and more professional an employee is, the better the results they will deliver for you. Of course, every employer wants to make sure that they have a workforce who will do their best, but this does not simply mean making the job easy for their employees. In fact, part of the problem of motivation is that where the job is too easy, employees become complacent.

There is therefore a challenge for all employers and management in delivering the right balance between a confident, motivated workforce and a workforce which is driven to attain goals. It can be described as a mix between the pleasure of a comfortable working environment and the fear of failure, although in honesty it is more complicated than that equation suggests. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce.

Zurainie Zin
English Trainer
Nikolas "Nicky" Cassimon
Customer Service Trainer

Workshop Objectives

  • Defining motivation, an employer’s role in it and how the employee can play a part
  • Identifying the importance of Employee Motivation
  • Identifying methods of Employee Motivation
  • Describing the theories which pertain to Employee Motivation – with particular reference to psychology
  • Identifying personality types and how they fit into a plan for Employee Motivation.
  • Setting clear and defined goals.
  • Identifying specific issues in the field, and addressing these issues and how to maintain this going forward.

Training Kuantan Customer Service Workshops Seminars Employee Motivation

Modules

  • Module One: Getting Started
  • Module Two: A Psychological Approach
  • Module Three: Object-Oriented Theory
  • Module Four: Using Reinforcement Theory
  • Module Five: Using Expectancy Theory
  • Module Six: Personality’s Role in Motivation
  • Module Seven: Setting Goals
  • Module Eight: A Personal Toolbox
  • Module Nine: Motivation on the Job
  • Module Ten: Addressing Specific Morale Issues
  • Module Eleven: Keeping Yourself Motivated

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