E-1025, First Floor, Jalan Wong Ah Jang, 25150, Kuantan, Pahang
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Being a Likable Boss

While many who enter into management and leadership roles want to be genuinely liked by the workers they supervise, seeking popularity for its own sake can be a dead-end path. Many have tried to lead while seeking popularity only to find that, indeed, they are loved but not respected. Becoming a more likeable boss however does not mean you have to sacrifice respect. However, being a likeable boss and a respected boss does mean you have to learn to be more effective.

Nikolas "Nicky" Cassimon
Customer Service Trainer

Workshop Objectives

  • Understand how to develop leadership qualities
  • Know how to delegate effectively
  • Choose inspirational and engaging tasks for yourself and others
  • Use wisdom and understanding to lead others
  • Identify the roles of your team
  • Learn how to trust others and earn their trust.

Training Kuantan Customer Service Workshops Seminars Being a Likable Boss


  • Module One: Getting Started
  • Module Two: Is it Better to be Loved or Feared?
  • Module Three: Leadership as Service
  • Module Four: Leadership by Design
  • Module Five: Understanding Motivation
  • Module Six: Constructive Criticism
  • Module Seven: The Importance of Tone
  • Module Eight: Trusting Your Team
  • Module Nine: Earning the Trust of Your Team
  • Module Ten: Building and Reinforcing Your Team
  • Module Eleven: You are the Boss of You

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