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Project Management

In the past few decades, organizations have discovered something incredible: principles that have been used to create enormous successes in large projects can be applied to projects of any size to create amazing success. As a result, many employees are expected to understand project management techniques and how to apply them to projects of any size.

This workshop will give participants an overview of the entire project management process, as well as key project management tools that they can use every day.

Zurainie Zin
English Trainer

Workshop Objectives

  • Define projects, project management, and project managers
  • Identify the importance of the PMBOK and PMI
  • Identify the five process groups and ten knowledge areas as defined by the PMI
  • Describe the triple constraint
  • Perform a project needs assessment and write goals, requirements, and deliverables
  • Create key project documents, including the statement of work, project planning worksheet, and project charter
  • Build a project schedule by estimating time, costs, and resources
  • Understand and use the work breakdown structure
  • Create project planning documents, such as a schedule, risk management plan, and communication plan
  • Use planning tools, including the Gantt chart, network diagram, and RACI chart
  • Establish and use baselines
  • Monitor and maintain the project
  • Perform basic management tasks, including leading status meetings and ensuring all documents are complete at the end of the project

Training Kuantan Customer Service Workshops Seminars Project Management

Modules

  • Module One: Getting Started
  • Module Two: Key
  • Module Three: The Five Process Groups
  • Module Four: Assessing Needs and Wants
  • Module Five: Creating a Statement of Work
  • Module Six: Planning
  • Module Seven: Building the Work Breakdown Structure
  • Module Eight: Planning Tools
  • Module Nine: Executing the Project
  • Module Ten: Maintaining and Controlling the Project
  • Module Eleven: Closing Out

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