E-1025, First Floor, Jalan Wong Ah Jang, 25150, Kuantan, Pahang
+60 19-392 7847

Executive and Personal Assistant Skills

Administrative assistants, secretaries and office managers need a strong set of essential skills to enable them to manage their work environment more efficiently and effectively to ensure their success in their critical role, their managers and other team members who depend on them for support. This two-day workshop is packed with techniques for improving the most essential basic business writing skills as well as both verbal and non-verbal communication in general in addition to proper time management and general office organization techniques that will help administrative assistants, secretaries and office managers in performing their day to day more confidently and professionally.

Zurainie Zin
English Trainer

Workshop Objectives

  • Adapt to the needs and styles of management
  • Communicate through written, verbal, and nonverbal methods
  • Understand the importance of good communication
  • Improve the critical communication skills of listening, asking questions and being aware of nonverbal messages
  • Enhance their administrative skills by following and practicing a┬áprofessional business admin process
  • Become more organized and set clear goals and objectives for better planning and performance
  • Manage meetings effectively
  • Act as a gatekeeper
  • Use the tools of the trade effectively

Training Kuantan Customer Service Workshops Seminars Executive and Personal Assistant Skills


  • Module One : Working with Your Boss
  • Module Two : Administrative Soft Skills
  • Module Three : Effective Time Management
  • Module Four : Meeting Management
  • Module Five : Tools of the Trade
  • Module Six : Being a Professional Gatekeeper
  • Module Seven : Organizational Skills
  • Module Eight : Privacy & Confidentiality Guidelines
  • Module Nine : Special Tasks

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